Privacy Policy

Privacy Policy

Last updated: July 2026

At RazaX (razax.store), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase.

1. Information We Collect

Order Information

When you place an order, we collect details such as your name, shipping address, email address, phone number, and order details. This information is used to fulfil your order, process payments, and communicate with you about your purchase.

Device Information

We automatically collect certain information about the device you use to access our website, including your IP address, browser type, time zone, and cookie data. This helps us improve your browsing experience and the performance of our store.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you interact with our site, and improve our services. You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders
  • Communicate with you about your order status and delivery
  • Respond to your inquiries and provide customer support
  • Improve and optimise our website and services
  • Comply with applicable legal obligations

3. Marketing Communications

With your consent, we may send you information about our products, promotions, and updates. You may opt out of marketing communications at any time by contacting us at zaraxone01@gmail.com.

4. Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in operating our website and fulfilling orders, such as shipping carriers and payment processors. These parties are obligated to keep your information confidential and use it only for the purposes we specify.

Our store is built on Shopify. You can read more about how Shopify handles your data at https://www.shopify.com/legal/privacy.

5. Data Protection

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data, subject to legal obligations
  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at zaraxone01@gmail.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: