Cancellation Policy

Cancellation Policy

Last updated: July 2026

At RazaX, we understand that circumstances can change after placing an order. Please read our cancellation policy carefully.

1. Order Cancellation Window

You may request to cancel your order before it has been processed or dispatched. Once an order has been shipped, cancellation is no longer possible.

2. How to Request a Cancellation

To cancel your order, please contact us as soon as possible after placing it:

Please include your order number and the reason for cancellation in your message so we can process your request promptly.

3. After Dispatch

Once your order has been dispatched, we are unable to cancel it. In such cases, you may refer to our Refund & Return Policy to request a return or exchange after receiving the item, if it meets the eligibility criteria.

4. Refunds on Cancelled Orders

If your cancellation request is approved before dispatch, any applicable refund will be processed according to the original payment method or an agreed alternative where applicable.

5. Contact Us

For any cancellation requests or questions, please reach out to us promptly: